• How do I make a reservation? ✅

  Making a reservation is very simple. There are several ways to do it. - Online: Visit our main page and use booking engine. Proceed the required steps and soon your reservation voucher will be sent to your e-mail box (max: 12 hours) usually 2min during working hours Step 1: Select your pickup/return locations and dates/time Step 2: Select car that you want to hire (https://storFeatured

• How old do I have to be, to rent a car from your car rental company? 🔞🤔

  Authorised driver must have 22 years ( If the customer is in the age range 18 -21 YOUNG DRIVER FEE in the amount of 10 € per day with a maximum of 87,50 € per rental will apply + PREMIUM insurance is obligate).Featured

• What if I need to cancel my reservation? 😕

  Please inform us as soon as possible in case you want to cancel or change the reservation. Change or cancel your current reservation at any point prior to the rental.Popular

• If I select Premium insurance do I need to leave any deposit?🤔

  YES If you select Premium insurance option your deposit for excess will be reduced to zero, this mean if you do damage our car or you do damage to other car you will be fully covered.Popular

• Express car rental check-in, do it online! It’s a free

  We do offer Express check-in for all our costumers, to avoid waiting in line and to take your car rental soon as possible. Once your booking is confirmed, you will get email remainder to do fast check in procedure online few day before it is your time for car rental pickup. Use Online Check-In to sprint through the rental process. Save time at the counter when you check in online. Just give a few details now like your driver's license information and date of birth and we will be ready when ySome readers

• What do you require from me when I pick up the car?

  Show a valid driving license in English characters. Driver’s licenses printed with (Arabic, Chinese or Cyrillic letters) must be accompanied by an International Driver's Permit all other driver's license will be accepted.Some readers

• What does "meet and greet" mean?

  Meet&greet means that rental location is meeting point, and not a direct office. We offer a variety locations for meet&greet and we bring the process smooth and easy. Our rental agent contacts you and delivers the vehicle to the meeting point. Meeting point for meet&greet location is predetermined. Our main meet&greet locations provides an opportunity to: rent a car in Omis, rent a car in Trogir, rent a car in Korcula City/Port or rent a car in Podstrana. (https://media0.giphy.com/mediSome readers

• What is excess fee? 🔐

  The security deposit is an amount which is blocked on the customers credit card as a guarantee on the car that has been provided. The amount of the deposit varies according to the rented car group.Some readers

• Is it possible to modify my reservation after it is confirmed? 🔔

  You can reserve this vehicle without paying anything in advance, payment will only be required upon collection of the vehicle. Enjoy maximum mobility and flexibility. Change or cancel your current reservation at any point prior to the rental. There are no charges incurred for re-booking and cancellations. Contact our support to help you out and we will provide you steps Email: hi@support.avaxrent.comSome readers

• How much fuel will get in car and what is fuel policy? ⛽️

  The renter has to return the vehicle with the same level of petrol as delivered. Vehicles delivered during the night (out of office hours), have at least half tank of petrol filled. This will be enough to drive you anywhere in the Croatia. In addition, our representative will be happy to guide you to the nearest petrol station.Some readers

• Do I need an international driving licence? 🤷🏻‍♂️

  No you don't need international driving licence. Driver’s licenses printed with (Arabic, Chinese or Cyrillic letters) must be accompanied by an International Driver's PermitSome readers

• Do you wait for me if my flight is delayed? ⏰ 🛬

  Our officer will wait for you until your arrive. This is the charge you will need to pay if you decide to pick the car up and/or drop it off outside normal opening hours. Normal working hours are from 8-20 for most locations.Few readers

• Who can drive rented vehicle?🚙

  Authorised driver must have 22 years ( If the Renter is in the age range 18 -21 YOUNG DRIVER FEE in the amount of 10 € per day with a maximum of 87,50 € per rental will apply + PREMIUM insurance is obligate).Few readers

• How many drivers can drive the rented car?🚴‍♂️🚴‍♂️

  Our prices and offers include one person as main driver. One additional driver is also included. There is an option to add other people as a third driver or fourth driver. This option is charged extra for just €2/day.Few readers

• What kind of fuel should I put in the vehicle? ⛽️

  Information on fuel will be provided to you at counter at pick up time. In addition, the fuel type will be mentioned in the tank flap and in the vehicle manufacturer's guide that you will find in the glove box.Few readers

• I have decided to pay at location. With what ways can I pay?

  You can always Book & pay at location. Payments at location can be performed either by cash, debit card or with any major credit card. The debit/credit card's holder must be present for a signature.Few readers

• Do you provide One Way Rentals?

  All cars available for one way rentals, provided that such arrangement is made at the commencement of the rental and confirmed on the rental agreement.Few readers

• Can you deliver car to my hotel/apartment or meeting point?

  We can deliver and collect vehicles to any place in Croatia, including airports, ports and selected hotels. All you need to do is select delivery service on the step 3 of booking process and make a note about pickup/return address. Special car delivery/return optionFew readers

• What is minimum rental period?

  Minimum rental period is one (1) day. First hour delay in return is not charged as long as our company is informed. Next 3 hours are charged at €10 per hour. Over 4 hours delay one day rate will be charged.Few readers

• Can I do Pre-purchase fuel and return empty? ⛽️

  Avax rent a car strives to provide transparent online service with user friendly booking engine. One of the most commonly mentioned topics by our clients is the fuel option. You may decide yourself if you want to pre-pay for the fuel at the pickup, or fill your car hire up yourself before returning the vehicle to the supplier, and here we advise how to do it. On the last step of booking process, you have Facilities options, and you can select Pre-purchase fuel and return empty. We will provide yFew readers

• Can I rent a car out of your working hours?🕘

  Yes, that service will cost you 50 Eur for pickup or return car out of hours. If you need to pickup and return car out of hours that will be 50+50 Eur.Few readers

• How I am sure that car is reserved for me?

  Once you book car on your website you will receive pending email notification. Once we check your request we will send you cancellation or confirmation email with all details. Please have a note that email can be delivered to your junk/spam folder. If you did not received any email from us please check those folders or contact us hereFew readers

• How will I know that my reservation is confirmed?🤔

  Once you confirm reservation you will get info e-mail. Car reservation confirmation e-mail will contain reservation attachment and Terms and conditions attachment. Reservation will have all info for your car rental pickup and return.Few readers

• Can I rent a car without a credit card? 🤚💳

  You can do it online, just select I don't have credit card on home page www.avaxrent.com and system wilFew readers

• Does car rental price include Croatian taxes

  YES All prices, offers and quotes presented online include 25% Value Added Tax (VAT).Few readers

• 🇪🇸 Can I drive with Spanish driver license in Croatia?

  | YES! If your driving licence is issued by an EU country, it's recognised throughout the EU.Few readers

• Is there any extra fees?

  There is no any hidden fees and costs, all prices are listed online and all info is sent to your email. Transparency for us is a key value. We want you to travel to your destination with the utmost serenity, without worrying about surprises or unexpected things.Few readers

• How will I get to know the person who will be waiting for me?

  Our employees will wait for you at the meeting point will be holding in their hands a banner bearing your name as well as our company's name. Having those clues, you shall go towards him.Few readers

• Can someone else drive the vehicle?

  Yes, but the additional driver must be added on the rental agreement. Person who is not added to rental agreement can not drive the vehicle.Few readers

• How can I add additional driver?

  For now this option is only available only once you arrive to our office. You can add one additional driver for free just make note officer or arrival. Few readers

• How rates are calculated?

  The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.Few readers

• What should I do if I get to the meeting point earlier than the pre-arranged time or if your employee is late?

  You will have to remain to the meeting point until our employee comes and pick you up, or you can get in touch with our office to give you further instructions.Few readers

• Can I reserve a specific vehicle model of a group that I desire?

  Although our company is not obliged to book a specific brand or model vehicle of a group under your request, we will try our best to deliver the car you have asked for. This matter always depends of the availability and last minute scheduling.Few readers

• Processing of personal data

  The Renter's personal data will be processed in order to: (a) provide rental services and (b) to assess whether to provide rental services in the future. We will provide the Renter’s personal data, in accordance with the law in force and, if necessary, with his/her explicit consent, to: a) Control authorities/local authorities and parking management companies, in the event that the aforementioned data is required for the performance of their service and within the limits foreseen by applicable LFew readers

• If I have forgotten my driving licence, can I take the vehicle?

  Driving licence is mandatory for renting a vehicle and you can't rent a car without valid driving license.Few readers

• What is NOT included in your price?

  Highways fees, tolls, or travel vignette are not included in price. In addition all traffic fines and parking violations are paid by the client (authorized driver)Few readers

• If my flight of arrival delays, will your employee wait for me to deliver the car?

  Of course our employee will wait for you. All our employees are informed at all times for the arrival as well as changes that might occur and they wait for your arrival flight to deliver you the car.Few readers

• 🇺🇸 US driver license in Croatia?

  Few readers

• Driving My Rental Car to Montenegro

  For all car rental with Avax rent a car: Cross Border is allowed without additional charge to Montenegro if you book car more than 2 days otherwise 50 EUR fee will be charged if it is less than 3 days. Option can be selected under the extras, addons, step 4 booking process. Cross border permit for 1-2 day rental Cross border permit for 3+ days (https://storage.crisp.chat/users/helpdesk/website/aa098ca9a30Few readers

• Driving My Rental Car to Bosnia?

  For all car rental with Avax rent a car: Cross Border is allowed without additional charge to Bosnia if you book car more than 2 days otherwise 50 EUR fee will be charged if it is less than 3 days. Option can be selected under the extras, addons, step 4 booking process. Cross border permit for 1-2 day rental Cross border permit for 3+ days (https://storage.crisp.chat/users/helpdesk/website/aa098ca9a303280Few readers

• Driving My Rental Car to Serbia?

  For all car rental with Avax rent a car: Cross Border is allowed without additional charge to Serbia if you book car more than 2 days otherwise 50 EUR fee will be charged if it is less than 3 days. Option can be selected under the extras, add-ons, step 4 booking process. Cross border permit for 1-2 day rental Cross border permit for 3+ days (https://storage.crisp.chat/users/helpdesk/website/aa098ca9a30328Few readers