• Difference between START, MEDIUM AND PREMIUM Insurance? 🚦

  You can choose online three possibilities: 1. START insurance, 2. MEDIUM insurance, 3. PREMIUM insurance. With START insurance we will block on your credit card the excess amount and that will be your maximum liability in our regards in case of scratches or damages. With MEDIUM insurance you partially protect yourself , but you are still liable for scratches or damages on wheels, undercarriage and glasses. With PREMIUM insurance you protect yourself for everythingSome readers

• Does the rental include some kind of third party liability insurance to cover these kind of damages?

  All rentals include third party liability insurance but your obligation is up to deductible amount according to insurance tables provided by Fuerte d.o.o. Our legal responsibility is to have Third Party Protection. This provides cover for claims made against you and other Approved Drivers in the event of the death or injury to the other party in an accident (46.739.000,00 HRK). It also provides cover for damage to their property (up to 9.394.000,00 HRK). You will be responsible for any costs inFew readers

• Can the excess be reduced to zero?

  Yes, if you select Premium insurance option your deposit for excess will be reduced to zero.Few readers

• Does Super CDW (SDW) remove deductible completely?

  Extra SCDW removes deductible but you will still have to pay deposit in case off traffic accident or traffic violations (approx.120€)Few readers

• Does the Personal Accident Insurance (PAI) cover all the treatment expenses in case of an accident?

  The PAI contained in the policy insures the personal effects of the renter, additional drivers, or any members of the renter's immediate family who permanently resides in the renter's household and who is traveling with the renter against risks of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. You are covered in case of dead up to 40.000,00 HRK (approx. 5000 EUR) and in case of permanent disability 80.00Few readers

• In case of accident or damage caused by uninsured party, what kind or protection I have?

  In case of accident or damage caused by uninsured party You are fully protected and covered; damage will be reported to insurance company that handle that kind of issues but you are fully protectedFew readers

• Roadside Assistance

  If you purchase the optional Roadside Assistance, we will provide you with 24/7 breakdown assistance (where available) without additional charge.Few readers

• What does theft protection cover?

  Provides cover of theft or attempted theft of the rental car up to its full value. You are responsible for the excess of each claim. Theft protection (TP) is included in all type insurance.Few readers

• Is there a way to decline Collision and damage protection (CDW) insurance?

  CDW is part of our default START insurance package and it is free of charge. Your credit card will be preauthorized with amount defined with excess fee, depend on car category and you will be responsible to pay us the full cost of any loss or damage to the Vehicle, including all relevant charges and an administration fee for each incident. In this events we charge amount from you and then you claim it back from your insurance company/credit cardFew readers